Privacy Policy

Effective Date: 1st January 2025,

Dynamik Pro respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website and services, including:

  • Personal Details: Name, email address, phone number, and business information.

  • Billing Information: Payment details when making a purchase for services.

  • Communication Data: Any messages or inquiries you send to us via email or through our contact forms.

We may also collect information automatically when you visit our website, such as:

  • Technical Data: IP address, browser type, operating system, and device information.

  • Usage Data: Information about how you use our website and services, including pages visited, links clicked, and time spent on the site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Our Services: To deliver the video production and content creation services you have requested.

  • To Process Payments: To manage billing and payment processing for our services.

  • To Improve Our Services: To analyse usage data and improve the functionality, content, and performance of our website and services.

  • To Communicate with You: To respond to inquiries, provide updates about services, and send you marketing materials if you have opted-in.

  • For Legal Compliance: To comply with legal obligations, such as invoicing and tax requirements.

3. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors) who help us deliver our services. These providers are obligated to protect your information and only use it for the purpose of providing the services.

  • Legal Obligations: We may disclose your information if required by law or in response to a legal request, such as a court order or government inquiry.

4. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccuracies in the personal information we hold about you.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., where we need to retain it for legal reasons).

  • Restriction: You can request restrictions on how we process your personal information.

  • Objection: You can object to our processing of your personal data, particularly for marketing purposes.

  • Data Portability: You have the right to request a copy of your data in a machine-readable format to transfer it to another provider.

To exercise these rights, please contact us at [Insert Email Address].

6. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and deliver personalised content. Cookies are small data files that are stored on your device. You can manage cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, and to comply with our legal, accounting, and reporting obligations. When your information is no longer needed, we will securely delete it.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of such sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the Effective Date at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]